Shopify Plus Reviews & Product Details

Shopify Plus Overview

What is Shopify Plus?

Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables brands to break the rules of commerce through: - Unlimited extensibility, integrations, and customization through Shopify apps and partners - Custom automation with apps like Shopify Flow, Launchpad, and Scripts - Accelerated and customizable checkout - Localized customer experiences with global storefronts Shopify Plus powers 10,000+ of the fastest growing brands in the world, including FashionNova, Budweiser, RedBull, Colourpop, and more. To learn more and see a demo, please visit: https://www.shopify.com/plus

Shopify Plus Details
Product Website
Languages Supported
Danish, German, English, Finnish, French, Hindi, Japanese, Korean, Malay, Dutch, Norwegian, Portuguese, Spanish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Shopify Plus is a user-friendly and scalable enterprise e-commerce platform for high volume merchants generating over $1 million in annual revenue.


Seller

Shopify

Description

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere.

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Shopify Plus Integrations

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Recent Shopify Plus Reviews

Jason L.
JL
Jason L.Small-Business (50 or fewer emp.)
4.0 out of 5
"If your business is at a certain size, it'll make sense to upgrade to Plus."
You can have 10 live stores and many other test/development stores to mess around with before deploying. With the B2B functionality launched in Jul...
Frank W.
FW
Frank W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Shopify Plus rocks"
It's all encompassing ecommerce transactions and ease of adding your product database
Canhdy R.
CR
Canhdy R.Small-Business (50 or fewer emp.)
4.5 out of 5
"Reliable, easy to use"
The ease in creating new sites. All the available apps to do what we need without heavy dev requiremens.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Average Discount

8%

Perceived Cost

$$$$$
View More Pricing Information

Shopify Plus Media

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Have you used Shopify Plus before?
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656 Shopify Plus Reviews

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656 Shopify Plus Reviews
4.4 out of 5
656 Shopify Plus Reviews
4.4 out of 5

Shopify Plus Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Jason L.
JL
Business Tranformation Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Shopify Plus?

You can have 10 live stores and many other test/development stores to mess around with before deploying. With the B2B functionality launched in July 2024, you can also set up a B2B specific store that houses multiple products from other live stores. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

Expensive compared to other setups/platforms. Review collected by and hosted on G2.com.

What problems is Shopify Plus solving and how is that benefiting you?

Houses multiple ecomm brand sales as well as having a B2B store that has products across all the ecomm brands Review collected by and hosted on G2.com.

MC
Director of Finance
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()
Frank W.
FW
CEO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Shopify Plus?

It's all encompassing ecommerce transactions and ease of adding your product database Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

Nothing - it covers what I need - worth the upgrade Review collected by and hosted on G2.com.

What problems is Shopify Plus solving and how is that benefiting you?

quickness of adding product database and updating new items and out of stock ones Review collected by and hosted on G2.com.

Sebastian S.
SS
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Shopify Plus?

Scalability: Handles high traffic and sales volumes effortlessly, perfect for flash sales and peak seasons.

Customization: Offers extensive API access and a flexible theme engine, allowing for highly tailored storefronts.

Automation: Shopify Flow automates routine tasks, streamlining operations and saving time.

Multiplatform selling: Seamlessly integrates with various sales channels, including social media platforms.

Global expansion: Supports multiple currencies and languages, facilitating international growth.

Dedicated support: Provides 24/7 priority support and a dedicated launch manager.

Lower transaction fees: Offers reduced rates compared to standard Shopify plans.

We use it every day.

Its easy to use. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

Nothing that stands out. Maybe the cost? Review collected by and hosted on G2.com.

What problems is Shopify Plus solving and how is that benefiting you?

These solutions have benefited us by:

Increasing our revenue through improved uptime and conversion rates

Reducing operational costs through automation and efficient processes

Enhancing our customer experience with personalized, localized shopping journeys

Accelerating our time-to-market for new features and expansions

Providing peace of mind with robust security and reliable performance Review collected by and hosted on G2.com.

Joseph F.
JF
Web admin
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Shopify Plus?

Switching to Shopify Plus has been one of the best decisions for our business. As we grew, we needed a platform that could keep up with our increasing demands, and Shopify Plus has exceeded our expectations. The scalability of the platform has allowed us to handle high volumes of traffic, especially during peak sales periods, without any hiccups. The advanced customization options have been invaluable, enabling us to create a unique shopping experience that resonates with our brand and customers.

One of the standout features is the automation tools, which have significantly streamlined our operations. From order processing to inventory management, tasks that used to take hours are now completed in minutes, freeing up our team to focus on strategic growth initiatives. The level of support provided by Shopify Plus has also been exceptional. The dedicated account manager and priority support ensure that any issues are resolved quickly, minimizing any potential downtime.

Additionally, Shopify Plus's robust integration capabilities have allowed us to seamlessly connect with various third-party apps and services, enhancing our overall functionality. The platform's flexibility has empowered us to experiment with new strategies and scale our business in ways we hadn't imagined before.

Overall, Shopify Plus has not only met but exceeded our expectations, making it an essential part of our business's success. If you're looking for a platform that can grow with your business and provide the tools you need to succeed, I highly recommend Shopify Plus. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

While Shopify Plus has been a significant asset to our business, there are a few areas where we feel it could improve. First, the pricing can be steep for smaller businesses or those just beginning to scale. The costs associated with the platform can add up quickly, especially when integrating various third-party apps to unlock additional functionality.

Another downside is the limited flexibility in some areas of customization. Although Shopify Plus offers advanced features, certain aspects of the platform are still somewhat rigid, particularly when it comes to the checkout process. Customizing this crucial part of the customer journey requires either advanced technical skills or hiring a developer, which can be a barrier for some businesses.

Additionally, while the app ecosystem is vast, it can sometimes be overwhelming to find the right tools that genuinely integrate well with Shopify Plus. Not all apps work seamlessly, leading to occasional compatibility issues or the need for workarounds, which can be frustrating.

Lastly, the reporting tools, although comprehensive, can be a bit cumbersome to navigate. Generating custom reports often requires more steps than we’d like, and it would be great to see more intuitive, user-friendly options for data analysis.

Despite these drawbacks, Shopify Plus has been a powerful platform for our business, but like any tool, it’s not without its challenges. Review collected by and hosted on G2.com.

What problems is Shopify Plus solving and how is that benefiting you?

One of the standout features is the automation tools, which have significantly streamlined our operations. From order processing to inventory management, tasks that used to take hours are now completed in minutes, freeing up our team to focus on strategic growth initiatives. The level of support provided by Shopify Plus has also been exceptional. The dedicated account manager and priority support ensure that any issues are resolved quickly, minimizing any potential downtime. Review collected by and hosted on G2.com.

Jeff G.
JG
Chief Operating Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Shopify Plus?

The platform itself is very straight forward, but could be very customized for different business needs. No worries of downtime, or cart not working. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

Shopify Payments is a bit of black hole, with them holding your money for 5 days, unlike others that do next day funding.

For larger items that ship via freight, it's harder to configure a shipping calculater.

For larger businesses that need full log history of order or item changes, it's a challange as it's not easy to retrive information.

More simple customizations for the backend could be implemented, like controlling the status of an order (in process, processed), or even adding more larger carriers to the list of carriers when fulfiling an order. Review collected by and hosted on G2.com.

What problems is Shopify Plus solving and how is that benefiting you?

We used to be on a custom site and had two developers full time on our payroll. New standard features we had to develope from scratch.

Shopify took all of that away. Review collected by and hosted on G2.com.

VS
E-Commerce Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Shopify Plus?

Shopify Plus brings a lot of ease of use when it comes to website design & is feature rich. It also delivers a high degree of peace of mind that you don't find with self hosted websites. Downtime is extremely minimal and you can be assured that the best tech team are fixing the issue. This removes a lot of stress associated with website management. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

I've yet to find anything that can't be achieved with Shopify Plus versus other e-commerce platforms but sometimes, you need to look for workarounds or dig a little deeper for more niche features & requirements Review collected by and hosted on G2.com.

What problems is Shopify Plus solving and how is that benefiting you?

We operate a high traffic & high volume website in an industry that sees a larger percentage of fraud. Shopify's inate fraud tracking and identifying features, plus the perfect integration with other applications, ensure we have seen our fraudulent transactions decrease from six figures to three during the last year. Review collected by and hosted on G2.com.

Raúl S.
RS
PPC Account Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about Shopify Plus?

What I like the most is its continuous evolution and innovation, and it's clear that there are many resources behind it. The ease of integration of payment methods is amazing. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

The changes that have occurred in the process of measuring advertising platforms directly with their APP. Review collected by and hosted on G2.com.

What problems is Shopify Plus solving and how is that benefiting you?

The biggest problem that exists is the difficulty of selling in an increasingly competitive digital environment, and Shopify democratizes the creation of competitive websites. Review collected by and hosted on G2.com.

Chayim C.
CC
Product and Logistics Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Shopify Plus?

We at under510.com are very satisfied with Shopify Plus! No system out there is perfect but they are without a doubt, best in class. No other e-commerce platform comes close. We run our brand through Shopify everyday 24/7 as a single channel D2C and it has transformed our brand with its exceptional scalability, customization, and seamless integration with third-party apps. The platform handles high traffic effortlessly, ensuring smooth operations even during peak times. The support team is outstanding, providing prompt assistance whenever needed. The ease of setting up Shopify Plus is also noteworthy- essentially plug and play while also being infinitely customizable.

The advanced automation tools streamline our workflows, freeing up time for strategic initiatives. Shopify Plus also makes expanding into international markets a breeze with multi-currency and multi-language support. The robust security measures and 99.99% uptime give us peace of mind. Overall, Shopify Plus is a powerhouse platform that has allowed us to build our brand from the ground up. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

Shopify Plus has exciting quarterly feature launches, but the implementation can be slow, and it's unclear when new features will be available. This can be frustrating, especially since essential features are still lacking, such as the 100 variant/option limitation in product creation. Additionally, while the Theme 2.0 editor shows promise, it still requires improvements. Review collected by and hosted on G2.com.

What problems is Shopify Plus solving and how is that benefiting you?

Shopify Plus solves several key problems for us, significantly benefiting our business. First and foremost, it gives us a platform to build our e-commerce brand. Secondly, it's uptime is near 100% and handles high traffic and large transaction volumes effortlessly, ensuring our store remains fast and reliable even during peak times. The platform offers extensive customization options, allowing us to create unique, brand-specific experiences for our customers and stand out in a competitive market. Seamless integration with third-party apps and services has expanded our store’s functionality, streamlining operations and enhancing the shopping experience. Advanced automation tools save us time by streamlining workflows, from inventory management to personalized marketing campaigns, allowing us to focus on strategic growth initiatives. Support for multiple currencies and languages has simplified our expansion into international markets, making it easier to cater to a global customer base. Access to dedicated account managers and priority support means any issues are resolved quickly, minimizing downtime and maintaining smooth operations. Overall, Shopify Plus has enhanced our operational efficiency, improved customer experience, and supported our growth, making it an invaluable platform for our business. Review collected by and hosted on G2.com.

Aditi S.
AS
Strategic Partnerships & Alliances
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Shopify Plus?

The most helpful part about Shopify Plus is the data it provides us with! Extremely easy to understand and all together at one place. Its capability about flexible integrations is my favourite. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

The structure of the checkout is something I dont like which makes it difficult to use it the way like a Retailer would want to. Review collected by and hosted on G2.com.

What problems is Shopify Plus solving and how is that benefiting you?

Data Analysis: Helps with ease of making dashboards to make predictive planning.

Integrations: App integrations make it easy to connect and optimise the website plus the shopping experience. Review collected by and hosted on G2.com.